We have a 24 hour cancellation policy. If you need to reschedule or cancel an appointment, please do so 24 hours prior to your scheduled appointment or we reserve the right to charge 50% of the original appointment via card on file or before you may book again. If you are 15 or more minutes late, we will have to reschedule and consider it a no show unless notified otherwise.
For reimbursement or complimentary re-do, please let us know within 48 hours if unsatisfied with a color, cut or treatment service. Complimentary re-do services must be booked within two weeks of original service date. If you do not purchase our recommended product based on your service needs and aftercare, we will not be held accountable and will not refund or re-do.
Product Return Policy
We stand by our products and only choose the best for our clients. If you are unhappy in any way with the products you purchaced, you may return them within 7 days of purchace date.
PARKING FEES: Where parking, valet, or toll fees may be incurred. This amount will be included in the final bill and will be due the day of the event.
TRAVEL FEES: There is no additional travel fee if travel is 15 miles or less from Embellish Hair Studio. After 15 miles, a $2 travel fee will be added per mile traveled both ways.